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buying merch online

Posted: Tue Dec 24, 2013 14:19
by alongwaltz
I'm interested in perspectives from bands/labels and from customers.

My label's just been doing PayPal links on our site to order CD's/tapes/zines but some people have complained it's too complicated (?!) so I was thinking of moving to a BigCartel account.

What do you use? Or what do you prefer to buy from? Bandcamp, BigCartel, Amazon, something else?

Re: buying merch online

Posted: Tue Dec 24, 2013 17:56
by The Sunbathers
From a band perspective we use Bandcamp. Easy to set up with Paypal and can handle sales of downloads as well as physical merch.

Although perhaps we should say that we haven't looked too closely at the other options out there.....

Re: buying merch online

Posted: Sun Dec 29, 2013 07:51
by tonieee
Bandcamp is my favourite place to buy from online. It's dead easy to use and you can get the music in pretty much any format you want (I like flac).

Re: buying merch online

Posted: Sun Dec 29, 2013 12:19
by RITH
The (only?) trouble with bandcamp is that bandcamp takes a fee.

Re: buying merch online

Posted: Sun Dec 29, 2013 12:23
by Trev
RITH wrote:The (only?) trouble with bandcamp is that bandcamp takes a fee.
That's not a problem for me - the fee seems fair for the service they offer (i.e. a market place, flac downloads etc)

Personally I use a mix of Bandcamp and my own custom shop on the Odd Box site. The custom shop just has Paypal fees to contend with so it's my preferred place to sell but increasingly people are finding stuff via bandcamp so I'd be daft to not to use it/embrace it.